Regulation:

Contents:
• Placing orders:
• For Mailing/ Shipping
• The price of shipment
• Guaranty

Online shop Melissa is owned by the company Jamrog Film and Moda, Jerzykowo, ul. Zaciszna 24, 62-007 Biskupice Wlkp. Entered in the register of Pobiedziska Town and Parish by number /1904/2000.

Placing orders:

Online shop

E-mail:
melissa@melissa.com.pl
trickfilm-jamrog@o2.pl

Phone from Monday to Friday 10.00-6.00 p. m
Tel. 061 815 55 22
Tel. 606 825 507
Tel. 664 083 363

We reserve the right to contact you to confirm your order.

We also ask you to describe products precisely: catalogue number, colour, chosen product (bra, strings, briefs, complete set), size, quantity, the kind of payment, name, surname, address, phone number, e-mail.

We will use any personal address details to deliver your order and we will not pass them to any third party.
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For Mailing/ Shipping:

Ordered products will be delivered through intervention of Polish Post after payment on account Jamrog Film and Moda, ul Zaciszna 24, 62-007 Jerzykowo, Bank Millennium nr 05 1160 2202 0000 0000 4900 1137(pay in PLN), IBAN: PL 56 1160 2202 0000 0000 4900 1189 BIC/S.W.I.F.T.: BIGBPLPWXXX(pay in EURO) or cash on delivery.

The time to fulfil your order is from 3 to 7 business days.
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The price of shipment is up to its kind. All are in Polish zlotys.

The cost of abroad postage depends on the country.
In case we do not have products you want, we will inform you immediately about the nearest possible time to realize your order.
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Guaranty

We will accept returns on unused merchandise up to 10 days from the date of purchase. If you are unhappy with your purchase, please return it to us and we will exchange it. We will not refund the postage. All products must be returned complete, in resalable condition, including original packaging and all other attachments as originally provided. Remember to include your receipt. Without it we will not accept the return. Merchandise must be returned postage paid. You can also exchange the item for the cheaper one -we will send a cheque refund, or the more expensive –the difference will be paid on delivery. If you are returning an item because you are not satisfied-please return the product with a note explaining the reason. We pay for sending the exchanged one back to you. Every exchange that will occur next, will have to be refund by the customer (both ways).
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